Payment

We accept most of the credit cards including Master and Visa cards. We also accept payment via Direct Bank Transfer, Paytm, Google Pay, Phone pe, Amazon Pay.   

Credit Card & all other UPI Payment options Available. All prices displayed are inclusive of sales tax (VAT) at the current rate. Availability of mode of payment may vary without any prior communication.


Reversed, Returned, Refunded & Refused

  • Reversed: If the order delivery is unsuccessful because the customer was not available to receive order in-question, our customer care department will get in touch with the customer to acquire another delivery confirmed. After 3 unsuccessful attempts, the order prepared will be cancelled automatically. We also provide an option of self-pick-up after a 3rd unsuccessful attempt.
  • Returned: If the customer was not satisfied with the delivered order, he/she can return the order to the Rider and then contact the Care Department for a subsequent revision.
  • Refunded: If the order in-question meets the refund criteria it will be refunded after customer confirmation via our care department. The total bill will be returned to the customer in the next 36 to 48 hours.
  • Refused: If the customer refuses to accept the delivered order from the doorstep, our customer care department shall contact the customer in the next 8 hours to resolve the concern or alternatively confirm the cancellation.

Returns & Refunds Policy

Returns will only be accepted within 48 hours of order delivery, whereby the delivered order must be in perfect condition; in original packaging, devoid of stains and unwashed. The returned order requested to be refunded must be the following criterion:

  • The prepared order is not according to the dimensions shared by the customer.
  • The prepared order is worn, damaged or stained upon delivery.
  • The prepared order does not match the pattern/design selected by the customer using the Website URL.

 

 

Right to Cancel

  • You can cancel your placed order within the first 24 hours when our customer care representative calls you for order confirmation without any cancellation charges.
  • Cancelation of an order after 24 hours of order placement shall not be entertained.
  • If the necessary criteria met for a total refund, we will refund the total bill using Direct Bank Transfer within the next 48 hours of an order-refund request generation.